Privacy Policy: How We Protect Your Personal Information at prothotd

Last Updated: January 1, 2025

Introduction & General Provisions

Welcome to prothotd. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect it. By accessing or using the prothotd platform, you consent to the data practices described in this policy.

This document applies to all services offered by prothotd, including our website, mobile applications, and any related services. It is designed to help you understand our commitment to safeguarding your data and to inform you of your rights regarding your personal information.

What Data We Collect

To provide you with a personalized and secure dating experience, we collect several types of information:

  • Account Information: Data you provide during registration, such as your name, email address, date of birth, gender, and preferences.
  • Profile Information: Content you add to your profile, including photos, bios, interests, and any other details you choose to share.
  • Usage Data: Information about how you interact with our platform, such as pages visited, features used, time spent, and search queries.
  • Technical Data: Your IP address, browser type, device information, operating system, and approximate location (derived from IP).
  • Communication Data: Messages you send and receive through our secure chat system (content is encrypted and not routinely accessed by us).
  • Payment Information: If you purchase premium features, our payment processors collect necessary billing details. We do not store full credit card numbers on our servers.

How We Use Your Data

We use the collected data for specific, legitimate purposes to operate and improve our service:

  • To create, maintain, and secure your user account.
  • To personalize your experience, including match suggestions and content recommendations.
  • To facilitate communication between consenting users.
  • To process transactions for premium services.
  • To analyze platform usage to enhance functionality, security, and user interface.
  • To send you important service-related communications, such as updates, security alerts, and support messages.
  • To enforce our Terms of Service and prevent fraudulent or illegal activity.
  • To comply with applicable laws and regulations.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects.

Sharing Data with Third Parties

We value your trust and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data only in the following circumstances:

  • Service Providers: With trusted partners who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support). These providers are contractually bound to protect your data and use it only for the purposes we specify.
  • Legal Requirements: If required by law, subpoena, or other legal process, or if necessary to protect the rights, property, or safety of prothotd, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, where user information may be transferred as a business asset.
  • With Your Consent: We will share information with third parties when you have given us explicit consent to do so.

Data Protection & Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage of data on servers with restricted access.
  • Regular security assessments and penetration testing.
  • Strict internal data access controls and training for our staff.

While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to responding promptly to any suspected data breaches.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can update or correct inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request a structured, machine-readable copy of your data to transfer to another service.
  • Right to Object: You can object to certain types of processing, such as direct marketing.
  • Account Controls: You can manage much of your information directly through your account settings. You may deactivate or delete your account at any time.

To exercise any of these rights, please contact us using the information in the "Contact" section below.

Cookies & Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

  • Essential Cookies: Necessary for the website to function (e.g., login sessions).
  • Performance Cookies: Help us understand how visitors use our site to improve it.
  • Functionality Cookies: Remember your preferences (e.g., language, region).
  • Advertising Cookies: Used by third-party advertisers (where applicable) to deliver relevant ads.

You can control cookie settings through your browser. Disabling certain cookies may limit the functionality of our platform.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last Updated" date at the top of this page will indicate when revisions were made.

We will notify you of any material changes by posting the new policy on this page and, where appropriate, through an in-platform notification or email. We encourage you to review this page occasionally to stay informed about how we are protecting your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our Data Protection team:

Email: [email protected]

We are committed to working with you to resolve any issues promptly and transparently.